Practice Management
Keep your patient and practice information organised.
- Patient registration
- Appointment scheduling
- Automated SMS / email reminders
- Patient benefit checks
- Clinical notes and documents
VelyoClaim service offering
One platform to manage your practice and improve billing.
VelyoClaim helps healthcare providers manage patients, appointments, medical aid claims, billing and reporting from one secure cloud-based platform.
What we offer
Everything your practice needs, without the unnecessary complexity.
VelyoClaim brings the daily work of your practice into one clear process.
Medical Aid Claims
Submit claims electronically and track the outcome.
- Family check to verify new patients and add them to your database
- Send SMS reminders to patients on outstanding accounts.
- Receive a proof of submission for each claim sent.
- Real-time claim responses
- Claim status and proof of submission
Billing and Collections
Manage income and outstanding balances more effectively.
- Medical aid and private billing
- Patient statements
- Payment allocation
- Outstanding balance tracking
Reporting and Insights
See how your practice is performing at a glance.
- Revenue dashboards
- Claim and rejection reports
- Outstanding debt analysis
- Practice performance trends
How it works
A simple process from appointment to payment.
Each step connects to the next, so your team spends less time repeating work.
Step 1
Schedule
Book appointments and keep the practice calendar organised.
Step 2
Check in
Capture patient and medical aid details once.
Step 3
Consult
Record clinical notes, diagnosis codes and procedures.
Step 4
Submit the claim
Send the claim electronically and receive a clear response.
Step 5
Collect payment
Track invoices, payments and outstanding balances.
Step 6
Review performance
Use dashboards and reports to understand your practice.
Key benefits
Less admin. Better control. Faster follow-up.
Save time
Reduce repetitive capture and manual administration.
Improve cash flow
Submit claims sooner and follow up on unpaid accounts.
Reduce errors
Use structured capture and built-in checks before submission.
Stay organised
Keep patient, billing and claim information in one place.
Work from anywhere
Access the platform securely through a modern browser.
Built for South Africa
Designed around local healthcare and billing workflows.
Who it is for
Suitable for individual practitioners and growing practices.
VelyoClaim can support different healthcare disciplines and practice sizes.
General Practitioners
Specialists
Physiotherapists
Psychologists
Occupational Therapists
Chiropractors
Dietitians
Multi-disciplinary Practices
What is included
A complete service, not a collection of disconnected tools.
The core VelyoClaim service covers the main areas required to manage your practice and billing process.
✓Patient management
✓Appointment scheduling
✓Electronic claims
✓Medical aid billing
✓Private patient billing
✓Payment tracking
✓SMS and email notifications
✓Dashboards and reports
✓Cloud access
✓Implementation support
See how VelyoClaim can support your practice.
Book a personalised demonstration and walk through the areas that matter most to your team.